CRM

Company: Ordrio Technologies Pvt Ltd Location: Udupi, Karnataka Position: CRM Executive Employment Type: Full-time About the Company Ordrio Technologies Pvt Ltd is a growing technology-driven company focused on delivering innovative digital solutions and enhancing customer experience through efficient systems and services. Job Summary We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, maintain CRM databases, and improve customer satisfaction. The ideal candidate will ensure smooth communication with clients and provide timely support. Key Responsibilities Manage and update customer data in CRM software Build and maintain strong relationships with customers Handle customer queries, complaints, and feedback efficiently Coordinate with sales and support teams to ensure customer satisfaction Track customer interactions and maintain detailed reports Analyze customer data to identify trends and improvement areas Follow up with customers for fe...