Customer Care Associate

Role Summary

We are hiring energetic and customer-focused candidates for the role of Customer Care Associate (CCA). The candidate will be responsible for managing customer interactions, coordinating with sales and dealer teams, and ensuring a smooth customer service experience.

Key Responsibilities

• Handle customer queries and provide accurate product information
  
• Coordinate with dealers and sales teams for smooth operations
  
• Maintain customer records and follow-up activities
  
• Support customer engagement and relationship management
  
• Resolve customer concerns within timelines
  
• Prepare daily activity and service reports
  
• Assist in achieving customer satisfaction and business goals
  

Required Skills

• Strong verbal and written communication skills
  
• Customer handling and relationship management
  
• Problem-solv...