Customer Care Representative

Description

• Assist customers with inquiries and provide product information.
• Resolve customer complaints in a timely and professional manner.
• Maintain customer records and update information as necessary.
• Collaborate with team members to improve service quality.
• Achieve individual and team performance targets.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field.
• Experience Level: 13 years of experience in customer service.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Patience and empathy in dealing with customers.
• Responsibilities and Duties: Ability to handle high call volumes efficiently.