Customer Care Specialist

Discover your 100% YOU with MicroSourcing!

Position: Customer Care Specialist

Location: Two Ecom, MOA, Pasay, Philippines

Work setup & shift: Onsite | Night Shift

Why join MicroSourcing?

As a Customer Care Specialist, You Will

• Verify patient eligibility and benefits with various health insurance providers.
• Utilize proficiency in Microsoft Word and Excel to manage and document data accurately.
• Provide professional customer service, maintaining a positive and knowledgeable attitude during communication.
• Document comprehensive Medical Chart Notes and update patient records precisely in the system.
• Manage multiple tasks simultaneously, prioritizing activities to achieve results and meet strict deadlines.

What You Need: Non-negotiables

• Effective oral and written communication skills in English.
• Proficiency and comfort using email transmission ...