Customer Engineer

We're looking for a Customer Engineer who’s not only a full-stack developer but also genuinely enjoys working with clients and collaborating with our business team. In this role, you’ll be the bridge between technical challenges and client needs - turning feedback into innovative product features and ensuring our customers have an outstanding experience when interacting with Switch.

This is a technical role that involves data science/analysis, front-end and back-end product development, and product management to ensure those features are deployed and delivered to clients with the highest possible quality and impact. The Customer Engineer works with every facet of the business and every function on the Switch team. This role is ideal for individuals who are self-directed, have excellent attention to detail, and love enabling others to get their work done.

Key Responsibilities

Client-Focused Problem Solving

Act as the technical liaison for our cl...