Customer Experience Associate - Fixed Term

Work Location: Cardston, Alberta, Canada

Hours: 15

Line Of Business: Personal & Commercial Banking

Pay Details: $22.00 - $27.21 CAD

Fixed Term Contact: June

Job Description

The Customer Experience Associate will manage financial transactions, provide exceptional customer service, and promote TD banking solutions to enhance the customer experience.

In This Role, You Will

• Process financial transactions such as deposits, withdrawals, and bill payments following standard operating procedures and regulatory requirements.
• Understand and assess customer needs to recommend appropriate solutions while acting on behalf of the customer with discretion.
• Respond to and resolve customer concerns using established procedures and escalating non‑standard matters when necessary.
• Achieve assigned goals and b...