Customer Experience Technical Analyst

Job Summary

We are looking for an experienced Oracle Fusion CX Consultant with strong techno-functional expertise in Oracle Fusion Sales & Service, including VBS and Redwood UI. The ideal candidate should have hands-on experience in implementation, customization, integrations, and solution design across Oracle CX products.

Key Responsibilities

• Implement and support Oracle Fusion Sales, Service, or Subscription Management solutions.
• Analyze current systems, business processes, and data to identify enhancement opportunities and new requirements.
• Propose, design, and deliver optimal solutions for customization, extensions, and integrations on Oracle CX products.
• Perform functional configurations and customization activities across Oracle Fusion applications.
• Develop unit test scripts and coordinate User Acceptance Testing (UAT) with clients.
• Work closely with business stakeholders and technical teams to ensure successful pr...