Customer Service Advisor -Admin (Workshop)

Customer Service Advisor -Admin (Workshop)

Requirements

Experience: 1-3 years

Nationality: Malaysians Only

Own transport: None

Responsibilities

• Ensure every car has an opened job card
• Assign the right technician to the correct job
• Make sure all required parts and tools are complete before work starts
• Order parts when needed
• Prepare quotations for parts and Labour charges
• Communicate with admin regarding billing and payment matters
• Monitor job progress and update customers when necessary
• Ensure repair quality and final inspection before vehicle delivery
• Arrange vehicle handover to customer after completion
• Maintain workshop cleanliness, safety and daily operations

Required Skills

• Knowledge of automotive systems (engine, transmission, brakes, suspension, etc.)
• Attention to detail
• Tim...