Customer Service Advisor

The Customer Service Advisor is the first point of contact for customers, responsible for handling incoming enquiries and processing sales orders with accuracy and efficiency. This role requires a professional approach at all times, ensuring a high standard of customer service across both phone and email communications.

Key Responsibilities

• Act as the primary point of contact for customer enquiries via phone and email
• Process sales orders accurately and in a timely manner
• Respond to customer queries, providing clear and helpful information
• Maintain professional and positive communication with customers at all times
• Ensure all customer interactions meet quality and service standards

Skills & Experience Required

• Strong organisational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to manage multiple tasks and prioritise effecti...