Job Description
Description
Respond to customer inquiries via phone, email, or chat
Resolve customer complaints and provide appropriate solutions
Process orders, returns, and account updates accurately
Maintain detailed records of customer interactions
Provide product or service information to customers
Follow up to ensure customer satisfaction
Escalate complex issues when necessary
Requirements
Strong communication and interpersonal skills
Customer-focused mindset with problem-solving abilities
Ability to multitask and work in a fast-paced environment
Basic computer skills and experience with customer systems (CRM preferred)
High school diploma or equivalent required
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solu...
Respond to customer inquiries via phone, email, or chat
Resolve customer complaints and provide appropriate solutions
Process orders, returns, and account updates accurately
Maintain detailed records of customer interactions
Provide product or service information to customers
Follow up to ensure customer satisfaction
Escalate complex issues when necessary
Requirements
Strong communication and interpersonal skills
Customer-focused mindset with problem-solving abilities
Ability to multitask and work in a fast-paced environment
Basic computer skills and experience with customer systems (CRM preferred)
High school diploma or equivalent required
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solu...
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