Customer Service Assistant

Salary: GBP15 - GBP15 per hour

Customer Service Assistant

Hybrid 4 days on site, 1 day WFH

£15.00 per hour

Gi Group are recruiting on behalf of our client for a Customer Service Assistant to support Clinical and Industrial customer accounts across the UK.

You will manage customer accounts, ensuring effective communication and timely resolution of delivery delays, technical queries and finance issues. You will work closely with internal teams to maintain high service levels and strong customer relationships.

• Location: Basingstoke, RG24 (hybrid – 4 days on site, 1 day WFH)
• Pay: £15.00 per hour
• Contract: 10 months initially
• Maintain and update customer master data for accuracy and compliance
• Raise quotations, orders and schedule agreements
• Handle telephone and email enquiries, resolving queries and complaints
• Liaise with Distribution, Planning, Fi...