Job Description
Customer Service Assistant
Location: Maidenhead
Job Type: Permanent
Reporting to: Customer Service Manager
Fully Office Based Monday-Friday 8:30AM-5PM
Overview
We are seeking a proactive and detail-oriented Customer Service Assistant to join a fast-paced and supportive team based in Maidenhead. This role is ideal for someone who enjoys delivering excellent customer service while managing administrative tasks and order processing within a structured environment.
You will play a key role in ensuring customer orders are handled efficiently, queries are resolved promptly, and internal processes run smoothly.
Key Responsibilities:
Order Processing
Accurately process customer orders using SAP, ensuring timely and efficient dispatch
Manage documentation related to orders, including invoicing where required
Liaise with internal teams to ensure seamless fulfilment of ordersCustomer Support
Act as a point of contact fo...
Location: Maidenhead
Job Type: Permanent
Reporting to: Customer Service Manager
Fully Office Based Monday-Friday 8:30AM-5PM
Overview
We are seeking a proactive and detail-oriented Customer Service Assistant to join a fast-paced and supportive team based in Maidenhead. This role is ideal for someone who enjoys delivering excellent customer service while managing administrative tasks and order processing within a structured environment.
You will play a key role in ensuring customer orders are handled efficiently, queries are resolved promptly, and internal processes run smoothly.
Key Responsibilities:
Order Processing
Accurately process customer orders using SAP, ensuring timely and efficient dispatch
Manage documentation related to orders, including invoicing where required
Liaise with internal teams to ensure seamless fulfilment of ordersCustomer Support
Act as a point of contact fo...
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