Customer Service Engineer (Santiago)

CSE drives high‑level customer satisfaction by providing expert service and support to customers within an established timeframe and within an assigned territory or field of expertise.
Key focused activities include direct installation, maintenance, performance validation, and repair of scientific equipment. Where applicable, remote and on‑site diagnostic procedures are used to achieve problem resolution and plan and execute service activities in the most efficient way.
Represent PerkinElmer in front of the customer and guarantee customer loyalty through best‑in‑class responsiveness and professionalism in all customer interactions. CSE acts as an interface between customers, with a strong problem‑solving attitude, finalized at a high level of service support and key relationship consolidation.

Responsibilities

• CSE installs, maintains, verifies performance, and repairs scientific equipment at customer sites, ensuring best‑in‑class service within an estab...