Customer Service Executive

We are looking for a motivated and customer-focused Junior Customer Service Executive to support our clients and internal teams in Singapore.

Fresh graduates and candidates with good communication skills are encouraged to apply.

Key Responsibilities

• Respond to customer enquiries via phone, email, and WhatsAp
• Coordinate with the technical team for issue resolution
• Follow up with customers to ensure timely resolution
• Maintain customer records and support logs
• Support onboarding and basic user training when required
• Prepare simple reports and documentation
• Maintain professional and positive communication with clients

Requirements

• Diploma or Degree in Business, IT, Engineering, or related field
• 0-2 years of experience in customer service or support role
• Good communication skills in English, speaking Mandarin is an advantage