Customer Service Executive

Company Overview

Team Auto, founded by industry veteran Eric Lee, operates three garages in Singapore offering premium automotive services for private, corporate, and commercial vehicles. The company is committed to delivering top-notch service through a skilled team of mechanics.

Job Summary

Join Team Auto as a Customer Service Executive to deliver exceptional customer experiences by assisting clients with inquiries, coordinating repairs and insurance matters, and managing administrative tasks in a fast-paced automotive environment.

Responsibilities

• Assist clients with inquiries, appointment scheduling, and post-accident support to ensure smooth service delivery
• Coordinate repair work updates and schedules with clients to maintain clear communication and satisfaction
• Liaise with insurance companies to arrange survey schedules and facilitate claims processing
• Collaborate wi...