Customer Service Representative

About the role

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our Tonkin Steel business.

Reporting to the Branch Manager and based at our Atherton Site, this is a hands-on, customer-facing role where you’ll be the first point of contact for our trade and industrial customers, helping them find the right products, placing orders, and providing solutions that keep their businesses moving.

This is a permanent Full Time role working Monday to Friday from 7:30am to 4:00pm

What you will be doing:

• Serving trade and industrial customers at the front counter and over the phone
• Processing cash sales, quotes, and orders accurately
• Managing stock levels
• Handling customer enquiries and providing tailored pr...