Job Description

🚀 We’re Hiring: Customer Service Associate


Location: HSR Layout, Bengaluru

Compensation: 4-4.2 LPA

Shift Timing: 3 PM to 12 AM

Role: Customer Service Associate


Let’s be clear—this is not a passive support role.

If you’re someone who just wants to “reply to tickets,” this won’t work.


But if you want to own customer experience end-to-end in a fast-moving EdTech, keep reading.


About Codingal:


Codingal is a global EdTech platform helping 500,000+ students learn coding through live classes. Backed by Y Combinator, we’re building the next generation of creators, not just consumers.


What You’ll Actually Do:

  • Be the first line of experience for parents, students, and teachers
  • Handle chat, email, and calls (yes, all three—this is not a single-channel role)
  • Solve technical issues q...

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