Customer Service Representative

Our client specializes in delivering custom jewelry solutions and various jewelry programs to retailers. They focus on providing a tailored experience for their clients through effective onboarding and sales processes.

Our client is seeking a dedicated and dynamic Account Manager who will also fulfill a dual role as a Sales & Onboarding Specialist. The successful candidate will be responsible for guiding clients through demonstrations of the system, supporting them towards their first order, and managing both warm and cold leads. This role requires a seamless blend of customer service, sales, and onboarding expertise.

• Conduct system demos and engage in the onboarding process.
• Facilitate the transition of new accounts to their first order.
• Manage and reach out to warm and cold leads provided by the company.
• Develop and maintain relationships with key accounts.
• Implement besp...