Customer Service Representative

Description We are looking for a customer-focused team member to join a Contract position supporting postal services operations in New Jersey. This role is well suited for someone who communicates clearly, handles inquiries with professionalism, and creates a positive experience for customers. The position offers an opportunity to contribute in a casual work environment while building toward long-term potential, including medical benefits, paid vacation, and progressive pay increases upon transition to a permanent role.

Responsibilities:
• Respond to customer questions promptly and provide accurate information about services, policies, and general requests.
• Assist visitors and callers with professionalism, ensuring each interaction is handled with courtesy and efficiency.
• Resolve routine service concerns by identifying issues, explaining next steps, and following through to completion.
• Maintain organized records of customer interactions and update relevant in...