Customer Service Representative- ممثل خدمة عملاء

. . . . . Answer incoming calls and address customer inquiries and issues. Efficiently handle customer complaints and work towards satisfactory resolutions. Direct customers to the appropriate departments or personnel when necessary. Adhere to the companys customer service policies and procedures. Strive to achieve performance metrics set by management, such as call duration and customer satisfaction rate. Requirements : 27 : ( ) 5 (9 ) Not to exceed 27 years. Residence: Cairo & Giza Education: University degree or four-year institute diploma. Working days: 5 days a week, 9-hour shifts with a 1-hour break. Workplace: Abbasia. Paid training Social and health insurance provided.
السن : لا يتجاوز 27 عام سكان : الجيزة - القاهره - شبرا الخيمه مؤهل عالى (جامعى او معهد اربع سنوات)
Fresher
الرد على المكالمات الواردة والتفاعل مع استفسارات العملاء ومشاكلهم. معالجة شكاوى العملاء بكفاءة والعمل على حلها بشكل مرضٍ. توجيه...