Job Description

Location

Dagupan, Pangasinan

Compensation

PHP 14,000 - PHP 17,000 per month (depending on experience)

Key Responsibilities

  • Provide professional support through phone, email, and chat channels
  • Assist customers with order-related questions and concerns
  • Support customers with appointment scheduling and booking inquiries
  • Help customers access and manage their accounts
  • Resolve customer issues efficiently and professionally
  • Accurately document customer interactions and resolutions
  • Escalate complex issues when necessary
  • Meet quality and productivity expectations
  • Maintain a positive and customer-focused approach in all interactions

Schedule

  • Monday to Friday: 9:00 AM - 9:00 PM EST
  • Saturday: 9:00 AM - 6:00 PM EST

Schedules will be assigned within operating hours and may include evenings and weekends bas...

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