Job Description

  • Assist Customer Service personnel in the sorting and preparation of PODs for client transmittal and internal billing documentation.
  • Verify signed Proof of Delivery documents received from agent partners, subcontractors, and various branch locations.
  • Ensure the completeness and accuracy of all PODs, including proper signatures, delivery dates, consignee details, and any notations or remarks on the documents.
  • Coordinate with the assigned Customer Service team to follow up on missing, delayed, or incomplete PODs and ensure timely resolution.
  • Digitally and physically file all POD documents in an organized manner to allow efficient retrieval and reference for any future concerns, audits, or inquiries.

#J-18808-Ljbffr

Apply for this Position

Ready to join Topserve Service Solutions, Inc.? Click the button below to submit your application.

Submit Application