Customer Service Representative

Job Summary

Join our dynamic team as a Backoffice Helpdesk professional where you will play a crucial role in providing exceptional support to our clients in the Hi-Tech domain. With a focus on English communication skills you will assist in resolving queries and ensuring smooth operations. This position offers an opportunity to work from our office during day shifts contributing to our mission of delivering top‑notch service.

Responsibilities

• Provide timely and efficient support to clients in the Hi-Tech sector ensuring their queries are addressed effectively.
• Assist in troubleshooting and resolving technical issues leveraging your English communication skills to facilitate clear understanding.
• Collaborate with team members to enhance service delivery and improve customer satisfaction.
• Maintain accurate records of client interactions and solutions provided ensuring data integrity.
• Utilize company resources...