Job Description
Working at Freudenberg: We will wow your world!
Responsibilities
- Create and send quotes to our clients in a timely and professional manner.
- Enter and track purchase orders received daily.
- Ship and subsequently invoice all approved orders for which inventory is available.
- Generate credit and debit memo requests, as well as process returns.
- Follow up on all types of requests received via email and telephone.
Qualifications
- a) Education: Bachelor’s degree in business administration or economics.
- b) Specialization: N/A.
- c) Experience: Minimum of two years in customer service, order tracking, and resolving inquiries.
- d) Skills:
- Proficiency with an ERP system (preferably SAP)
- Intermediate to Advanced English
- Organized
- Attention to detail
- Strong communication and negotiation skills with customers
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