Customer Service Specialist

rocess: MMS English – Media Market Saturn

Role: Customer Support Executive

Location: As per company requirement

About the Role

We are looking for enthusiastic and customer-focused professionals to join our team as Customer Support Executives. The role involves assisting customers, resolving queries, and delivering an excellent customer experience through effective communication and problem-solving skills.

Key Responsibilities

• Handle customer inquiries and provide prompt resolutions.
• Deliver exceptional customer service through voice support.
• Address customer concerns, complaints, and service requests professionally.
• Maintain accurate records of customer interactions.
• Follow company policies, processes, and quality standards.
• Meet productivity, quality, and customer satisfaction targets.

Eligibility Criteria

• Minimu...