Job Description

Job Description

  • Min experience of 3 years in customer service

  • Proven track record of handling difficult client situations over the years

  • Proven track record of streamlining and optimizing customer service workflows

  • Proven track record of guiding peers and juniors in customer service

  • Excellent English communication skills (verbal and oral) to handle international clientele

  • Experience implementing ERPs/School ERPs/Information Systems is a strong plus.

  • Learning mindset and strong problem-solving skills

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