Job Description
Take charge as a Customer Service Supervisor, guiding a dedicated team of clerks to enhance customer experience. This permanent role focuses on performance reviews and operational excellence.
As a Customer Service Supervisor, you will lead a team of 5 to 10 customer service clerks, coordinating work and ensuring smooth daily operations. With 1 to 2 years of experience, you will maintain systems and oversee equipment to guarantee business continuity. Your expertise will help develop and implement effective mentoring programs for newcomers, youth, and visible minorities within the organization.
Key Responsibilities:
• Conduct performance reviews for team members
• Assign, coordinate, and review daily work tasks
• Maintain equipment and arrange necessary repairs
• Requisition materials and supplies efficiently
• Perform duties alongside supervised staff as needed
Requirements:
• Secondary school graduation certificate required
• 1-2 years of relevant experien...
As a Customer Service Supervisor, you will lead a team of 5 to 10 customer service clerks, coordinating work and ensuring smooth daily operations. With 1 to 2 years of experience, you will maintain systems and oversee equipment to guarantee business continuity. Your expertise will help develop and implement effective mentoring programs for newcomers, youth, and visible minorities within the organization.
Key Responsibilities:
• Conduct performance reviews for team members
• Assign, coordinate, and review daily work tasks
• Maintain equipment and arrange necessary repairs
• Requisition materials and supplies efficiently
• Perform duties alongside supervised staff as needed
Requirements:
• Secondary school graduation certificate required
• 1-2 years of relevant experien...
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