Customer Success Associate

UpDraft. Chattanooga or Atlanta. In-office.

Full-time.

We are an AI-native company building an agentic work platform for the most demanding work in corporate accounting.

UpDraft's customer base spans top-25 CPA firms, elite advisory practices, Fortune 1000 finance teams, and pre-IPO companies. Customer demand is accelerating, and we are building out the customer success team to match.

As a Customer Success Associate, you will own the motion from signed contract through live pilot and into ongoing partnership. You will work daily with our CEO and co-founder on customer strategy, and report to the Head of Customer Success for day-to-day coaching and development.

Drive signed deals from contract to live pilot. Chase p...