Customer Success (Madrid)

Customer Success – Spanish Portfolio

Las Rozas (On-site)

About Simplifae

Simplifae is a European leader in eProcurement and market intelligence, bringing together multiple platforms across Iberia and Poland. With AI‑powered technology and deep market expertise, Simplifae enables organizations to make smarter, data‑driven decisions.

Position Overview

As a Customer Success Manager (Spanish Portfolio), you will manage and grow relationships with Spanish‑speaking clients, ensuring high retention, customer satisfaction, and revenue expansion. You will combine customer success and commercial acumen, acting as a strategic partner to clients while identifying opportunities to increase adoption and generate additional value.

Key Responsibilities

• Manage a portfolio of Spanish clients, ensuring strong engagement and satisfaction.
• Drive renewals and retention, proactively identifying at‑risk accounts.
• Deliver con...