Customer Success Manager (Ed-Tech)

Company Description Capablanca Chess & Cognitive Development Centre specializes in enhancing cognitive and critical thinking skills for children to foster long-term academic and personal success. By addressing fundamental skills like focus, decision-making, and structured thinking, the center provides a unique pathway for growth. With its roots in chess coaching, Capablanca integrates a structured, assessment-driven approach to empower children’s independent thinking and learning abilities. With a strong 9-year legacy, the organization ensures measurable progress, building trust with parents through transparent communication. Capablanca is committed to complementing school education and fostering lifelong cognitive development. Role Description This full-time on-site role of Customer Success Manager is located in Thiruvananthapuram. The responsibilities include managing and nurturing relationships with parents to ensure high levels of customer satisfaction and retention. The role invol...