Customer Success Representative

Customer Service Representative

We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, we’ve aided over 100,000 individuals in their quest for U.S. residency.

Build delightful, informative customer experiences to drive our brand of providing extensive support in every family's life-changing immigration journey.

What You’ll Do

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about the product, pricing, and availability.
• Work with internal departments to meet customer's needs.
• ...