Customer Support Executive

Location: Remote work.

Notice Period: Immediate Joiner to 30 days max.

Salary Budget: 4 to 5 Lacs.

The Customer Support Executive in Accounting provides assistance to clients and customers by addressing inquiries and resolving issues related to accounting services and financial products. This role requires strong communication skills, a good understanding of accounting principles, and the ability to troubleshoot and resolve client issues efficiently.

• Customer Assistance
  • Provide support to clients via phone, email, and live chat.
  • Respond to inquiries related to accounting software, financial statements, billing, and other accounting-related matters.
  • Assist clients with troubleshooting and resolving issues promptly.
• Issue Resolution
  • Identify, investigate, and resolve customer issues in a timely manner.
  • Escalate c...