CX Lead

Kick is an applied AI company building the first self-driving bookkeeping experience. We’ve raised $20M from OpenAI, General Catalyst and Google Ventures to help millions of Business Owners and Accountants to automate the boring stuff–so they can focus on what matters most.

We’re an team of cross-functional entrepreneurs, engineers and domain experts using craft, agency and candor to build the future of accounting and grow the ownership economy.

About the Role

Kick is reimagining what it's like to run a modern business, where much of the busy work gets automated. The Customer Experience Lead will work at the edge of what's possible in this AI-native world, where revenue is driven by the amount of value generated for our Business Owner and Accountant customers.

You will use your domain expertise in accounting and work with small business owners and accountants to make sure they are successful and translate learnings into product feedback. ...