Job Description

Responsibilities
  • Provide support for the IT infrastructure components like firewalls, end-point protection, network switches, log collector, windows/linux system etc.
  • Manage fault rectification process, and troubleshoot hardware and software technical problems using a range of diagnostic utility tools
  • Work closely with product vendor to ensure customer infrastructure is in good condition
  • Manage patching process and maintain the components, e.g. monitor, evaluate, test, and apply critical patches to operating systems, applications, etc.
  • Perform periodic preventive maintenance to relevant equipment
  • Willing to be on 24x7 standby
Requirements
  • Knowledge in Network or Network Security such as Firewall
  • Good troubleshooting and problem-solving skill
  • Knowledge in Linux is preferred
  • Basic knowledge of virtualization and system is preferred
  • Relevant work experie...

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