Datacenter Operation Engineer (DCO) - Infrastructure Engineering

Responsibilities

About the Team The Datacenter Infrastructure Engineering team supports the company's fast growth by building and operating hyperscale datacenters. The team manages the end-to-end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and reliable.

• Work within a ticketing system in support of the server fleet.
• Be the first point of contact for break-fix technicians.
• Prioritize ticketing queues and work to resolve escalations.
• Perform power cycles, troubleshooting, and replace failed components.
• Physically assist in moving and installing equipment.
• Assist in projects such as adding new capacity and working on retrofits within the datacenter.
• Have a strong desire and capability to learn, grow, and develop new skills.
• Participate in an on‑call rotation.
• Establish strong working relationships with var...