Job Description

Job Overview

Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral) is hiring a Deals Desk Supervisor.

Responsibilities

Team Leadership & Management
  • Lead, mentor, and develop a team of Deal Desk Analysts, fostering a high-performance and collaborative environment.
  • Manage daily Deal Desk operations, including workload distribution, prioritization of requests, and adherence to service level agreements (SLAs).
  • Conduct regular performance reviews, provide constructive feedback, and identify training needs for the team.
  • Assist with onboarding of new Deal Desk Analysts, ensuring they are proficient in company policies, systems, and deal processes.
Deal Management & Execution
  • Oversee the review, structuring, and approval of complex and non-standard deals, ensuring compliance with company policies, pricing guidelines, and revenue recognition princ...

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