Defined Benefits Client Manager Role

Join Alight as a Defined Benefit Client Manager, where your expertise will shape client operations and enhance service delivery. This role combines effective communication and deep pension knowledge for operational success.
In this position, you will oversee the daily operations of your assigned clients, ensuring high standards of administrative services. You'll engage with operations teams and support areas, effectively managing complex data and client projects. Your analytical abilities will play a crucial role in identifying opportunities for operational improvements and driving stakeholder satisfaction through data reporting.
Key Responsibilities:
• Manage daily client operational performance
• Resolve participant inquiries and client questions
• Foster consistency from internal and external partners
• Handle special projects including de-risking initiatives
• Communicate testing results to clients
Requirements:
• Proven communication skills on technical ...