Job Description
Role & Responsibilities
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Provide technical support to end users (administrative and operations employees) for desktop computers, applications and related technology.
Support includes specification, installation, and testing of computer systems and peripherals in accordance with standards and rules established by our client.
A good understanding of general IT services is required, in order to provide technical support to both local and offshore teams in charge of network, IT security, servers and telecommunications (mainly mobile telephony).
Interact with multiple levels of end users, managers, VIPs and technical staff.
Functions
Accurately testing, identifying, repairing, resolving and documenting end-user technical issues for:
Desktop, laptop and workstation support
Basic connectivity support (fixed and mobil...
Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa.
Provide technical support to end users (administrative and operations employees) for desktop computers, applications and related technology.
Support includes specification, installation, and testing of computer systems and peripherals in accordance with standards and rules established by our client.
A good understanding of general IT services is required, in order to provide technical support to both local and offshore teams in charge of network, IT security, servers and telecommunications (mainly mobile telephony).
Interact with multiple levels of end users, managers, VIPs and technical staff.
Functions
Accurately testing, identifying, repairing, resolving and documenting end-user technical issues for:
Desktop, laptop and workstation support
Basic connectivity support (fixed and mobil...
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