Job Description

As a Desktop Engineer, you will ensure reliable performance across all devices, including desktops, laptops, and mobile platforms. You’ll be responsible for installing, maintaining, and supporting hardware and software, with strong skills in configuring tools such as Intune, Autopilot, Entra, SCCM, and Jamf. In this role, you’ll also contribute to infrastructure projects and participate in a rotating on-call schedule (2 weeks every 2 months). Success requires excellent troubleshooting abilities, a proactive mindset, and a strong commitment to delivering outstanding service.

This is a hybrid role. The selected candidate will reside within commuting distance of our Danvers, MA headquarters and will be expected to work in the office at least three days a week. 

What you will be doing: 

  • Configure, manage, and support endpoint tools including Intune, Autopilot, Entra, SCCM, and Jamf across Windows, macOS, Android, and iOS devices
  • Build and maintain secur...

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