Job Description

What requirements you'll need to be eligible
  • Minimum ITE/Diploma graduate with 1 year experience in desktop support
What you'll be doing on the job
  • Provide end user technical support for desktop, laptop, mobile devices, printers, and standard business applications.
  • Install, configure, and maintain Windows and macOS operating systems, software, and hardware.
  • Manage device deployment, patching, and updates using Microsoft Intune and SCCM.
  • Monitor and maintain endpoint security, antivirus, and compliance policies through Intune.
  • Troubleshoot hardware, software, and network related issues and resolve incidents within SLA timelines.
  • Perform onboarding and offboarding of users including device setup, account configuration, and access management.
  • Maintain asset inventory, device lifecycle management, and documentation.
  • Support system upgrades, migrations, and refresh projects. ...

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