Job Description

Overview:

We are seeking a hands-on Desktop Support Analyst to join our Victoria-based client on a 6-month, fully onsite contract with strong potential for permanent conversion. This role supports a dynamic, multi-entity environment across aviation, agriculture, and a family office. You’ll provide end-to-end user support to a small but diverse user base, working through tickets while also proactively managing onboarding, offboarding, and device setup.

  • Provide onsite desktop and end-user support across multiple business entities
  • Manage onboarding and offboarding processes (user provisioning, hardware setup, access management)
  • Configure, deploy, and maintain desktops, laptops, and peripherals
  • Troubleshoot hardware, software, and connectivity issues
  • Handle and prioritize tickets through the Freshservice ticketing system
  • Support and administer Microsoft 365 environment (Exchange, Teams, SharePoint basics)
  • Manage users a...

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