Job Description
Title: Desktop Support Engineer
Experience: 1.5+ years
Location: Gurugram
Skills Required: IT Support , Remote Support , Ticket handling
Notice Period: Immediate joiner or up to 15 days
We at Coforge are seeking a “Desktop support Engineer to Provide L1 technical support for desktops, laptops, and peripherals.
Key Responsibilities:
- Provide L1 technical support for desktops, laptops, and peripherals
- Handle and resolve tickets via ticketing tools (SLA driven)
- Troubleshoot Windows OS, MS Office, Outlook, VPN, and network issues
- Manage meeting rooms (VC setup, projectors, AV support)
- User account management (Active Directory, password reset, access)
- Coordinate with L2/L3 teams for escalations
Requirements:
- 1.5+ years of experience in
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