Desktop Support Senior Associate-Field Tech

Location: CDMX, CMX, MX

Company: NTT DATA Services

We are currently seeking a Desktop Support Senior Associate-Field Tech to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

Responsibilities:

• Perform troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops, notebooks, and printers.
• Identify potential issues that could adversely impact end user experience and take corrective actions.
• Demonstrate strong knowledge of Windows operating systems.

Qualifications:

• Proficient in Windows operating system.
• Solid client service skills.
• Additional certifications for various hardware platforms may be required.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colo...