Job Description

JOB DESCRIPTION

Req ID: 370750 

We are currently seeking a Desktop Support Technician to join our team in Irvine, California (US-CA), United States (US).

The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.

This position will be a Client based position working at a client site.

Job Responsibilities Include:

  • Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals.
  • Windows, troubleshooting, diagnosing, imaging/deployment and software installation.
  • Serves as company liaison with customer on administrative and technical matters.
  • Provide technical support and incident management ser...

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