Dynamic Operations & Case Coordinator

Marston Holdings is looking for an enthusiastic and well‑organised Operational Services Co‑Ordinator to join our busy Operational Services team. This role is ideal for someone who thrives in a structured, fast‑paced environment and takes pride in delivering accurate, high‑quality administrative support.

As an Operational Services Co‑Ordinator , you will play a key part in the smooth running of our operations. You’ll be responsible for managing day‑to‑day administrative tasks, handling inbound and outbound calls, and ensuring cases are progressed efficiently and professionally. You will work closely with clients, enforcement agents, and internal teams to resolve queries, update case management systems, and maintain clear, effective communication throughout the process.

Key Responsibilities:

• Managing electronic case updates and maintaining accurate records
• Responding to enquiries from enforcement agents and clients in a timel...