E-commerce / Digital Marketing

Job Summary Manage and execute daily e-commerce operations, driving seamless order fulfillment, customer engagement, and product presentation to enhance online sales performance and brand presence. Responsibilities Prepare and pack customer orders accurately to ensure timely delivery and customer satisfaction Manage and update product listings across multiple e-commerce platforms including Shopee, Lazada, and Tiktok to optimize visibility and sales Respond promptly and effectively to customer enquiries via platform chats to resolve issues and enhance customer experience Collaborate with cross-functional teams such as product management, graphics, and sales to align e-commerce activities with business goals Coordinate and manage live streaming sessions on screen and backend to promote products and engage customers Create and curate engaging content for social media platforms to support brand awareness and product launches Liaise with Key Opinion Leaders (KOLs) to coordinate brand/produc...