E-commerce Specialist (1 Year Contract)

Key Responsibilities

E-Commerce Operations

• Support the e-commerce manager in executing daily operations to ensure business objectives are met
• Assist in developing product strategies and coordinating successful new product launches and promotional campaigns
• Track, analyze, and summarize sales performance data to optimize operational strategies
• Collaborate with e-commerce platforms and customers to manage and improve profit margins, traffic, conversion rates (CR), and product stock inventory (PSI)
• Support budget planning and resource allocation to enhance sales performance and ensure efficient return on investment (ROI)

After-Sales Operations

• Learn and support key after-sales functions including channel coordination, product servicing, spare parts management, and factory operations
• Assist in the adjustment, formulation, and implementation of after-sales service policies, ensu...