Job Description

Description

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Major Job Function

With a developed, implemented, and managed strategic Mining account Plan, the key responsibilities will be centric to 4 key areas, technical resource, Support and monitor product reliability and performance, Relationship, Process improvements
 

Technical Resource – 55%

  • Investigation of and reporting on equipment failures including field research and data collection within Finning and Caterpillar
  • Analyze components' performance: life, durability/reliability, history
  • Manage and track all service letters and updates for equipment on site
  • Provide technical support to drive improvement projects
  • Identify, report and support investigation, and root cause analysis on equipment failures including field research and data collection
  • Technical support for maintenance personnel and technical problem solutions as needed
     

    • Product Reliability and Performance – 25...

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