End User Computing Service Delivery -Intune

Job Title: End User Computing – Service Delivery (EUC SD) Experience Level: Senior | 7 Years Job Location: Pune Notice Period: Immediate Job Summary The End User Computing – Service Delivery role is responsible for supporting and delivering modern endpoint management solutions across Windows and macOS environments. The role acts as a technical leader and escalation point, ensuring operational excellence, strong governance, and continuous improvement across security, stability, and performance metrics. This position works closely with global teams and managed service providers to drive effective incident response, patching, vulnerability management, and endpoint lifecycle management. Key Responsibilities Service Delivery & Operations Support modern management solutions within End User Computing, including Windows, SCCM, Intune, macOS, and JAMF Act as the escalation conduit for EUC‑related engineering and operational issues Ensure effective processes and monitoring are in place to improv...