Job Description

Job Description

1. Work in the shift working (24x7)

2. First diagnostic problem and do first troubleshooting of enterprise solutions;

- EDS (MPLS, SD-WAN, 5G)

- ICT (Cloud, Firewall)

- Mobile services (M2M, SMS)

3.To be ticket owner who do proactive update progress incident to customer within OLA time

4.To ensure service of customer are normal after incident restoration

Recruiter

Pitchaporn Sukittipattanakul (พิชชาพร สุกิตติพัฒนากุล)

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